Delivery and Returns
Elmesery Delivery and Returns
We hope you love shopping with Elmesery. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Shipping and Delivery charges are subject to change and are determined when you order. Orders you place with Elmesery website on
Cairo - Alexandria - Beheira - Qalyubia - Gharbia - Menoufia - Damietta - Dakahlia - Kafr El Sheikh - Ismailia - Suez - Port Said - Sharkia
Shipping and Delivery to
Region
Merchandise total *
Shipping Express
1—7 day shipping **Pick up from the branch***
Elmahalla Elkubra
Up to 299 E.G
20 E.G
Free
Over 300 E.G
Free
Free
Garbia
Up to 599 E.G
60 E.G
Free
Over 600 to 999E.G
30 E.G
Free
Over 1000 E.G
Free
Free
Up to 599;E.G
70 E.G
Free
Over 600 to 1499E.G
40 E.G
Free
Over 1500 E.G
Free
Free
Luxor, Qena, Assiut, Sohag, Aswan, Fayoum, Beni Suef, Minya
Up to 599 E.G
100 E.G
Free
Over 600 to 1999E.G
70 E.G
Free
Over 2000 E.G
Free
Free
Marsa Matrouh - New Valley - North Sinai - South Sinai - Red Sea
Up to 1499E.G
150
Free
Over 1500 to 2999E.G
100
Free
Over 1000 E.G
Free
Free
*before tax and additional charges
**after processing if ordered by 12:00 noon
*** our branch at Al Sayed Al Khrouli, Al Mahalah Al Kubra (Part 2), from el sayad st,at shokry el quowwatly
Returns and Replacements
We want you to be completely happy with your Elmesery order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn,unopen, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 14 days of receipt of merchandise.
Returning Merchandise by Mail
On the back of the packing slip enclosed with your Elmesery order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Please allow 10 to 14 days for Elmesery to process your return.
from el sayad st,at shokry el quowwatly